We know that reading Terms of Use is not the funnest thing to do and it’s tempting not to, but it’s important to establish what you can expect from us as you use DOMLAB LTD services and what we expect from you. Here and after DOMLAB LTD legal entity acting under trademark SimplYou, seated at Kypranos, 13 EVI BUILDING, 2nd floor, office 201, 1061, Nicosia, Cyprus (here and after “SimplYou”).
Effective date: 1-st of March 2026
PLEASE READ THESE TERMS CAREFULLY. By accessing or using the SimplYou mobile application, websites, or related services (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree, do not access or use the Services. IMPORTANT: These Terms contain a MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER in Section 21 that affects how disputes are resolved.
1. Introduction
1.1. These Terms are a legally binding agreement between you and SimplYou (“Company”, “we”, “us”). The Services include the SimplYou mobile application (from time to time “App”), any companion websites (including https://simplyou.ai), and any related features, content, and support channels. These Terms are not entered into with Apple Inc., Google LLC, or any other app store operator. If you have questions about these Terms or the Services, contact us at services@simplyou.ai Please note the App may be listed under a different name depending on your location from time to time. Besides these terms, we also publish a simplyou.ai/privacy-policy “Privacy Policy”). We encourage you to read it to better understand how you can update, manage, export, and delete your information.
1.2. PLEASE CAREFULLY READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 21. IT AFFECTS HOW DISPUTES ARE RESOLVED BETWEEN YOU AND SIMPLYOU AND INFORMS YOU OF YOUR OPT-OUT RIGHTS. NOTE: Depending on where your location, you may have rights under applicable local laws that cannot be waived. Nothing in this Agreement limits any such rights under those laws.
1.3. By accepting this agreement, you affirm that you: (a) have read this Agreement and agree to abide by its terms and the other terms incorporated into it by reference; and (b) have reviewed and consent to the Privacy Policy; (c) agree not to use the respective service or content for any other purposes as described in these Terms.
2. What SimplYou is (and is not)
2.1. SimplYou is an AI-powered friend (companion) designed to support women during perimenopause, menopause, and post-menopause. Support may include: (a) answering questions related directly or indirectly to these life stages across five areas (psychology, gynecology, nutrition, rest/sleep, and physical activity); (b) symptom tracking and analysis intended to help you understand whether certain symptoms may be typical, whether additional attention from a clinician may be appropriate, or whether you should seek urgent medical care; and (c) resource and stress-reduction support through dialogue and techniques inspired by neuro-linguistic programming (NLP). SimplYou is provided for educational and informational purposes only. It does not provide medical advice, diagnosis, or treatment and is not a substitute for professional healthcare.
2.2. We are DOMLAB LTD, a company incorporated in the Cyprus, company number HE 482120. So we will refer to ourselves throughout this Agreement as “SimplYou”, “Company”, “we” or “us”.
2.3. The registered office of DOMLAB LTD is Kypranos, 13 EVI BUILDING, 2nd floor, office 201, 1061, Nicosia, Cyprus.
3. Eligibility and Accounts
Minimum age. You must be at least 13 years old to use the Services. If you are a resident of the European Economic Area (“EEA”) or the United Kingdom, you must be at least 16 years old. We do not knowingly collect personal information from children below these ages. We do not allow people to use the App and access SimplYou if they are younger than 13 (16 for European Economic Area and United Kingdom residents). If you believe someone under the applicable minimum age is using the Services, please contact services@simplyou.ai Some of the App functions are limited for users that are younger than 18. Account registration. You may need to create an account. You agree to provide accurate, complete, and up-to-date information and to keep your account credentials confidential. This information will be held and used in accordance with our privacy policy, which can be found at: http//simplyou.ai/privacy-policy for (“Privacy Policy”). SimplYou reserves the right to deny the creation of any Account or limit the availability to users under the age of 18 of certain content in the App, in its sole discretion. You are responsible for all activity under your account.
4. Important Health and Safety Disclaimers
4.1. THE COMPANY IS NOT A LICENSED MEDICAL CARE PROVIDER AND THE SERVICES (INCLUDING APP) ARE NOT INTENDED TO REPLACE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT, MANAGE ANY ILLNESS OR MEDICAL CONDITION. PLEASE CONSULT WITH A LICENSED PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER BEFORE MAKING ANY DECISIONS OR TAKING ANY ACTIONS THAT MAY AFFECT YOUR HEALTH AND SAFETY OR THAT OF YOUR FAMILY OR FOETUS. ALWAYS CONSULT WITH YOUR HEALTHCARE PROFESSIONAL IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT YOUR HEALTH OR CONDITION OR EXPERIENCE ANY CHANGES IN YOUR CONDITION OR HEALTH STATUS. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU READ OR RECEIVE THROUGH THE SERVICES. Medical emergencies. If you think you may have a medical emergency, call local emergency services immediately or go to the nearest emergency room. AI outputs. Conversations and outputs generated by the AI assistant may be incorrect, incomplete, or inappropriate for your situation. YOU USE ANY OUTPUTS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUTS AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE. Symptom insights and triage. Any symptom analysis, risk flags, or suggestions are not medical determinations and may not detect all conditions or emergencies. You are responsible for deciding when to consult a clinician or seek urgent care. Physical activity. If you follow any physical activity or exercise suggestions, you understand that physical activity involves risks (including injury, aggravation of pre-existing conditions, abnormal blood pressure, fainting, heart rhythm issues, and rare instances of heart attack). Consult your physician before starting any fitness program, especially if you have been inactive, have medical conditions, are pregnant or nursing, or take medication. Stop and seek medical advice if you experience dizziness, pain, faintness, or shortness of breath. Nutrition and supplements. Any nutrition-related information is general and may not be appropriate for you. Consult a qualified professional before making significant dietary changes, especially if you have medical conditions or take medication. NLP-style techniques. Resource techniques provided through the Services are intended as general well-being and stress-reduction support and are not psychotherapy or mental health treatment. If you are experiencing severe or persistent distress, anxiety, depression, self-harm thoughts, or other mental health concerns, seek professional help immediately.
4.2. WE DISCLAIM LIABILITY FOR ANY ERRORS OR OMISSIONS, OR FOR UNINTENDED TECHNICAL INACCURACIES, OR TYPOGRAPHICAL ERRORS IN THE PROVIDED MATERIALS, AS WELL AS ANY VIOLATION OF ANY ETHICAL OR MORAL STANDARDS APPLICABLE IN YOUR COMMUNITY TO SEXUAL EDUCATION AND RELATED MATERIALS.
4.3. SOME TRANSLATIONS ON SIMPLYOU’S APP OR WEBSITE ARE POWERED BY MACHINE LEARNING AND ARTIFICIAL INTELLIGENCE. SIMPLYOU DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES FOR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
4.4.Our goal is to help make certain health-related information more readily available and useful to you. However, the App cannot and does not guarantee health-related improvements or outcomes.
4.5. Your use of the App and any information, predictions, or suggestions provided in the App are at your sole risk. We make no representation or warranty of any kind as to the accuracy of data, information, estimates, and predictions that we may provide to you through the App and you agree and understand that the App is not intended to match or serve the same purpose as a medical or scientific device or healthcare provider.
5. Privacy
Privacy-policy for information about how we collect, use, and disclose information about you. The Privacy Policy forms part of these Terms. If there is a conflict between these Terms and the Privacy Policy, these Terms govern. Improving the Services. To provide, maintain, develop, and improve the Services, we may use your interactions with the AI assistant in a de-identified and/or aggregated form, consistent with the Privacy Policy and applicable law.
6. Acceptable Use
6.1. You agree not to violate any applicable law, contract, intellectual property or other third-party right, or commit a tort. You are solely responsible for your conduct while accessing or using the Services.
6.2. You agree that if you take any of the following actions, you will be materially breaching this Agreement, and you agree that you SHALL NOT: (a) resell, rent, lease, loan, sublicense, distribute, or otherwise transfer rights to the Services; (b) engage in harassing, threatening, intimidating, predatory, or stalking conduct; (c) use the Services in a manner that interferes with, disrupts, negatively affects, or inhibits other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the Services; (d) modify, reverse engineer, decompile, or disassemble any part of the Services or attempt to discover source code; (e) copy, adapt, alter, modify, translate, or create derivative works of the Services without our written permission; (f) circumvent or disable any technological features or measures used to protect intellectual property rights; (g) attempt to access any feature or area you are not authorized to access; (h) develop or use any third-party applications that interact with the Services without our prior written consent, including scripts designed to scrape or extract data; (i) use or access the Services to compile data in a manner used or usable by a competitive product or service; (j) use the Services for any illegal or unauthorized purpose; or (k) use data, content, or features from the Services to diagnose, treat, or mitigate any health condition.
6.3. We may monitor the Services for compliance, maintain the Services, or comply with legal obligations, and may remove content or restrict access as described in these Terms.
6.4. If you submit a question or response, you are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the public areas. The Company and its licensors are not responsible for the consequences of any communications in the public areas. In cases where you feel threatened or you believe someone else is in danger, you should contact your local law enforcement agency immediately. If you think you may have a medical emergency, call your doctor or emergency services immediately. As a condition of using the App, you agree not to use the App for any purpose that is prohibited by this Agreement. You are responsible for all of your activity in connection with the App and you shall abide by all local, state, national, and international laws and regulations and any applicable regulatory codes.
6.5. THE INFORMATION WITHIN THE APP DOES NOT INCITE, INDUCE OR OTHERWISE PROMOTE ANY SEXUAL BEHAVIOR OR ACTIVITY AMONG MINORS AND DOES NOT DIRECT THE CONTENT OF COMMUNICATION TO ANY PARTICULAR PERSON. ALL INFORMATION PROVIDED WITHIN THE APP IS FOR GENERAL EDUCATIONAL PURPOSES ONLY.
7. User Content
The Services may allow you to input notes, logs, and other content (“User Content”). You retain your rights in your User Content as between you and us. License to Company. By providing User Content, you grant the Company a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute your User Content to operate, provide, and improve the Services and as otherwise described in the Privacy Policy. You represent and warrant that you have all rights necessary to grant the above license and that your User Content does not violate any law or third-party rights. The Company reserves the right to review all User Content prior to submission to the App and to remove any content or media for any reason, at any time, without prior notice, at our sole discretion.
8. Company Content and License
8.1. We grant you a personal, worldwide, revocable, non-transferable, and non-exclusive license to access and use the Services for your personal and non-commercial purposes in accordance with these Terms. All rights, title, and interest in and to the Services, including software, text, graphics, logos, designs, and other content (collectively, “Company Content”), are owned by the Company or its licensors and are protected by intellectual property laws. Except as expressly provided, no rights are granted to you.
8.2. You may not copy, store, modify, distribute, transmit, perform, reproduce, publish, licence, create derivative works from, transfer or sell any text, graphics, logos and other source-identifying symbols, designs, icons, images, or other information, software or code obtained from the App without prior express written permission from the Company which may be withheld for any or no reason. You further agree not to download, display or use any content on the App that is provided by the Company or its licensors located on the App for use in any publications, in public performances, on websites other than the App for any other commercial purpose, in connection with products or services that are not those of the Company, in any other manner that is likely to cause confusion among consumers, that disparages or discredits the Company and/or its licensors, that dilutes the strength of the Company or its licensor's property, or that otherwise infringes the Company or its licensors’ intellectual property rights. You further agree to in no other way misuse any content published by the Company or third-party content that appears on the App.
8.3. To avoid any doubt, the Company owns all the text, images, photos, audio, video, location data, software, code, and all other forms of data or communication that the Company creates and makes available in connection with the App, including but not limited to visual interfaces, interactive features, graphics, design, compilation of User Content (as defined below), and the compilation of aggregate user review ratings and all other elements and components of the App, excluding User Content (collectively referred to herein as the “Company’s Content”). Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the App and the Company’s Content are retained by us.
9. Subscriptions and Billing
Subscriptions. Certain features may require a paid subscription. Subscription terms, pricing, and available plans will be shown to you before purchase. Subscriptions continue until cancelled. Trials and promotional offers. We may offer free trials, paid trials, discounted introductory pricing, or other promotions. Unless you cancel before the end of the trial or promotional period, your subscription will automatically renew and you will be charged the price disclosed at checkout. Promotional offers. From time to time you may have the opportunity to purchase a subscription in the form of Promotional offer. Promotional offers may be for new users only and/or not be valid for all users and are only available for a limited time. Other restrictions may apply. After the promotional period, subscription automatically continues at the then-current regular price (subject to change), unless cancelled, plus applicable taxes. Auto-renewal. Subscriptions renew automatically at the end of each subscription period unless you cancel. Payment method and authorization. Payment will be charged to the payment method you submit at purchase or through your app store account (Apple App Store or Google Play). You authorize us (and/or the applicable app store) to charge subscription fees and applicable taxes. Cancellation. You must cancel your subscription before it renews to avoid being charged for the next period. Deleting the app does not cancel your subscription. If you purchased through the Apple App Store or Google Play, you must manage and cancel your subscription through your store account settings. If you purchased on our website (if available), you may cancel by contacting support@simplyou.ai before the end of the then-current period. Price and tax changes. We may change subscription fees and applicable taxes to the maximum extent permitted by law. We will provide reasonable advance notice of material price changes and the changes will take effect at the start of your next subscription period unless required otherwise by law. If you do not agree, you may cancel before the change takes effect. Changes to subscription features. We may change, add, or remove features included in a subscription over time as we develop the Services. Your purchases are not contingent on the delivery of any future functionality unless required by law. Please note that your carrier’s normal rates and fees, such as text messaging and data charges, will still apply if you are using the App on a mobile device.
10. Refunds
Refunds are handled in accordance with applicable law and our refund policy (if any) and/or the policies of the app store or payment provider through which you made your purchase. If you have questions, contact services@simplyou.ai
11. Third-Party Services and Links
The Services may include links to third-party websites, apps, or services (“Third-Party Services”). We do not control Third-Party Services and are not responsible for them. Your use of Third-Party Services is at your own risk and subject to the third party’s terms and privacy practices. You need to take appropriate steps to determine whether accessing a Third Party Service is appropriate, including protecting your personal information and privacy in using any such Third Party Services and complying with relevant agreements.
12. Export and Economic Sanctions
12.1.The software that supports the App may be subject to export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”) maintained by the Department of State.
12.2. You represent and warrant that you are (1) not located in any country or region that is subject to government embargo, and (2) are not a denied party as specified in the regulations listed above.
12.3. You agree to comply with all export laws and regulations to ensure that neither the App nor any technical data related thereto nor any direct product or products derived from or based on such technology received from SimplYou under these Terms of Use thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such
13. Warranty Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. NEITHER THE COMPANY, NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, REPRESENTATIVES, SUPPLIERS, PARTNERS, ADVERTISERS OR CONTENT PROVIDERS WARRANTS, AND EACH OF THEM HEREBY EXPRESSLY DISCLAIMS, THAT: (A) THE APP WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) THE RESULTS OF USING THE APP WILL MEET YOUR REQUIREMENTS. OR (E) THE ACCURACY, RELIABILITY, OR COMPLETENESS OF THE CONTENT, TEXT, IMAGES, SOFTWARE, GRAPHICS, OR COMMUNICATIONS PROVIDED BY THIRD PARTIES ON OR THROUGH THE APP, INCLUDING IN SECRET CHATS. YOUR USE OF THE APP IS SOLELY AT YOUR OWN RISK. SOME STATES, COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100) IF YOU HAVE NOT PAID ANY AMOUNTS, WHICHEVER IS GREATER, UNLESS APPLICABLE LAW REQUIRES A DIFFERENT AMOUNT. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law (including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).
15. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any rights of another.
16. Changes to the Services
We may modify, suspend, or discontinue the Services (in whole or in part) at any time, including introducing or removing features. We are not liable for any modification, suspension, or discontinuation to the extent permitted by law.
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. The “Effective date” above will reflect the date of the latest version. Your continued use after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services.
18. Termination
We may terminate or suspend your access to the Services at any time, with or without notice, if we believe you have violated these Terms or if we must do so to comply with law or protect the Services, users, or the Company. You may stop using the Services at any time.
19. Severability
If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.
20. Copyright Complaints
If you believe content available through the Services infringes your copyright, please contact us at support@simplyou.ai and provide: (a) identification of the copyrighted work; (b) identification and location of the allegedly infringing material; (c) your contact information; (d) a good faith statement that the use is not authorized; (e) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized agent; and (f) your signature (physical or electronic).
21. Dispute Resolution by Binding Arbitration
Governing Law (EEA/UK/CH/NO/IS). If you are a resident of any European country or the United Kingdom, Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence. US Arbitration Applicability. If you reside in the United States, the arbitration agreement in this Section applies to you. If you do not reside in the United States and nevertheless attempt to bring any legal claim against the Company in the United States, this arbitration agreement will apply for determination of the threshold issue of whether this Section applies and all other threshold determinations, including residency, arbitrability, venue, and applicable law. Agreement to Arbitrate. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief to prevent the actual or threatened infringement, misappropriation or violation of a party’s intellectual property rights. Class Action Waiver. ANY ARBITRATION UNDER THESE TERMS WILL BE ON AN INDIVIDUAL BASIS ONLY. CLASS ARBITRATIONS, CLASS ACTIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED. YOU WAIVE ANY RIGHT TO HAVE YOUR CASE DECIDED BY A JURY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST US. Notice of Dispute. Before initiating arbitration, you must send a Notice of Dispute by email to support@simplyou.ai The Notice of Dispute must include: your full name; the email address associated with your SimplYou account; your country of residence and, if you are a US resident, your state of residence; your counsel (if represented); a detailed description of the dispute and alleged harm; and your signature. The Notice can only be sent on behalf of an individual party; a Notice asserting rights of more than one party is ineffective. Informal Resolution Period. After receiving a Notice of Dispute, the Company will respond within 60 days to attempt to resolve the dispute amicably. After the 60-day period has elapsed, either party may initiate arbitration. Arbitration Venue and Rules. Arbitration will be held in Santa Clara County, California and administered by JAMS under the Streamlined Arbitration Rules and Procedures (“Rules”), which are incorporated by reference. The arbitrator may award any remedies authorized by law but may not conduct class arbitration or a representative action. FAA and Arbitrator Authority. You and the Company agree these Terms affect interstate commerce and that the enforceability of this Section will be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”), to the maximum extent permitted by law. As limited by the FAA, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court. Fees. For any arbitration you initiate, you will pay the filing fee and the Company will pay the remaining JAMS fees and costs. For any arbitration initiated by the Company, the Company will pay all JAMS fees and costs. Appeals and Enforcement. The state or federal courts sitting in Santa Clara County, California shall have exclusive jurisdiction over any appeals and the enforcement of an arbitration award, to the maximum extent permitted by applicable law. One-Year Limitation. ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED. Opt-Out. You have the right to opt out of binding arbitration within 30 days of the date you first accepted these Terms by notifying the Company in writing. The notification must be sent to: SimplYou, Re: Arbitration Opt-out, [Insert mailing address], with a copy emailed to support@simplyou.ai To be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out, you agree to resolve disputes in accordance with this Section (excluding arbitration) and applicable law.
22 Your feedback
We welcome your feedback about the App. Unless otherwise expressly declared, any communications you send to us or publish in app stores are deemed to be submitted on a non-confidential basis. You agree that we may decide to publicise such contents at our own discretion. You agree to authorise us to make use of such contents for free, and revise, modify, adjust and change it contextually, or make any other changes, in each case as we deem appropriate.
23. Miscellaneous
Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and the Company regarding the Services. No Waiver. Our failure to enforce any right or provision of these Terms will not operate as a waiver of such right or provision. Assignment. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets. Third-Party Rights. Except as otherwise provided, these Terms are intended solely for the benefit of the parties and do not create third-party beneficiary rights. Governing law (where permitted). Except where prohibited by applicable law or as otherwise set forth in Section 21, these Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.